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Subble
vs
ServiceNow

ServiceNow vs Subble for software asset management

ServiceNow Software Asset Management (SAM Pro) is built for software entitlements, licence compliance and audits across SaaS, cloud and installed software. Subble is software asset management for SaaS and AI apps. Subble's AI reads contracts, and Subble matches each contract line to assigned licences and how they're used. Every connection is read-only, and your licence and usage data stays in Australia.

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“They effectively told us we needed another one or two people to administer SAM.”
- IT director at a large distribution company
SAM is ServiceNow's Software Asset Management module.

Feature comparison

ServiceNow
Subble
Discovery
Shadow IT discovery
Yes
Yes
Discovery depth
PartlyRules and views require setup
Usage history
Analytics
Last activity
Yes
Yes
Licence assignment
Yes
Yes
Integration coverage
PartlyA few dozen
100+ SaaS and AI apps
Feature level usage
Yes
Yes
Optimisation
Inactivity detection
Yes
Yes
Licences still assigned to ex-employees
Yes
Yes
Feature level downgrade detection
PartlyMicrosoft 365 only
Yes
Redundant licence identification
PartlyMicrosoft 365 or custom rules
Yes
Contracts and renewals
AI contract import
PartlyPaid add-on
Yes
Usage matched to contract lines
PartlyAssignments only
Yes
Renewal quantities from usage
No
Yes
Cost per licence
Yes
Yes
Seat utilisation
Yes
Yes
Renewal tracking
Yes
Yes
Automation
Onboarding and offboarding
PartlyPaid add-on
No
Licences from AD groups via SCIM
Yes
Yes
MCP server
PartlyPaid add-on
Yes
API
Yes
Yes
Webhooks
PartlyCustom flows or scripts
Yes
Setup and installation
Read-only
No
Yes
Agentless
No
Yes
Setup time
NoMonths to years
YesA single call
Works without a CMDB
No
Yes
Runs without a SAM team
No
Yes

Why choose Subble?

Renew the quantities your usage supports

When reconciling licences, SAM Pro counts assigned subscriptions against entitlements rather than assessing how people use each licence. Subble recommends renewal quantities from usage, accounting for downgrades. The team can review and adjust the recommended quantities before deciding what to renew.

Deeper than login history

SAM Pro sees logins and activity, and can reclaim inactive licences. Outside Microsoft 365, it can't tell whether someone who's active has an overprovisioned licence. For Adobe, it looks at what's installed on the desktop rather than what people do in the app. Across 100+ SaaS and AI apps, Subble records which paid features each person uses and what their licence costs, then recommends which licences to remove or downgrade.

Run Subble without a specialist team

SAM Pro needs ongoing specialist work to keep entitlements up to date, maintain publisher packs, oversee discovery and review reconciliation results. Subble maintains the prebuilt connectors, so you can run Subble without a specialist team or that upkeep.

Use Subble without a CMDB cleanup

SAM Pro's licence position depends on CMDB, discovery and entitlement data that often needs fixing first. With nothing to install, Subble lets you act on results without waiting for a CMDB or discovery cleanup.

See what our customers have to say

“It was going to take a lot to configure, it was complicated, it wasn't going to get the value, and we were burning money. So we took ServiceNow SAM out, with no real impact.”
- IT director at a large distribution company
“I just signed the Microsoft agreement, literally five minutes ago. Subble is responsible for $60,000 of what we've saved on Microsoft this year. From my perspective it's already paid for itself.”
- IT manager at an Australian energy company

Frequently asked questions

Subble finds paid licences that overlap or that users can't access. SAM Pro finds overlapping Microsoft 365 licences and needs rules you write for anything else.

For SaaS and AI licences, contracts and renewal planning, yes. Keep ServiceNow for ITSM, the CMDB and licence compliance for software installed on your devices.

Yes. Subble connects to your apps separately from ServiceNow, so adding Subble changes nothing in ServiceNow or SAM Pro's configuration.

Setup is simple using pre-built API connectors and can be completed on a single call.

See what Subble finds that ServiceNow misses

We'll show you who uses each licence and how much you could save.